A large German bank was required to delete data that belonged to one of its external customers and keep this information available for auditing purposes.
Being able to identify the right information of this customer and delete only their information was vital to the bank to stay compliant with industry regulations. Not complying could result in the bank being fined. At the same time, all the information belonging to other customers had to be safeguarded – guaranteed.
The customer’s data was spread over five virtual pools on a replicated Centera environment, managed through one application. But the pools also contained data belonging to other customers so deleting all the data in these pools was not feasible.
Using DobiMiner, the following process was used to meet the customer’s requirements
In total, approximately two million documents were deleted across the five pools and the two clusters. Around 20,000 documents were classified as rogue and were deleted after detailed analysis.
Metadata of about seven million documents belonging to 10 customers, managed through the same application, were used to identify exactly what data could be deleted.
In just a few days, our customer was able to identify and delete the data owned by it’s customer ensuring compliancy with legal regulations and giving it peace of mind for future audits.