The customer is one of the world’s leading investment management organizations and one of the top U.S. wealth managers. They encompass affiliated investment management firms, wealth management services and global distribution companies.
This investment management organization utilizes NICE®, the worldwide leader of intent-based solutions, for several of their business operations. NICE software is critical to the day-to-day operation of the investment management organization as it improves business performance, decreases financial risk, and enhances safety and security. NICE solutions capture interactions, transactions, and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more. They provide valuable insight about the business or security situation by applying real-time, cross-channel analytics to realize the intent of customers, criminals and terrorists, or fraudsters, to enable proactive response for real-time impact.
The investment management organization needed to selectively migrate NICE application data from one Centera cluster to another since they needed to clean up space on their existing Centera. They needed to analyze what data existed on the Centera and then assess this data to determine which information from the NICE application needed to move to the new cluster. After an analysis and assessment, the investment management organization needed to migrate the data to a new Centera and then essentially delete the same date off of the older box.
It was imperative for their business that this mission-critical assignment migrate the data as quickly as possible with no disruptions to their business. They also did not want any new capital equipment purchases, so it was important to migrate the data and then delete the migrated information on the old Centera to free up space.
Metrics for Success
DobiMiner was able to provide the investment management organization’s team with all of the tools that they needed for a successful project. They were able to assess, analyze, migrate, and delete the identified 17 Terabytes of data quickly and without any interruption to their business operations. Another major factor and success for the investment management organization’s team was that they didn’t need to make any capital equipment purchases.
The investment management organization’s IT team was able to report a very successful project to senior management. The goal of this project was to clear up space on an existing Centera cluster quickly and without any interruptions so they would not need to make any capital purchases. This project allowed them to save a significant amount of money, which is always a great outcome in the financial world.